Contact Us

Get in touch and we’ll get back to you as soon as we can.  We look forward to hearing from you!

For customer support with a delivery issue, inventory or any other related need please reach out to our Customer Experience Team.

Start a support request.

Got a general inquiry on how to join direct tap, company connects or otherwise.

Reach out on a general request. 

Want to chat on the telephone?

CALL 604.689.8277

Direct Tap Phone Directory

Vancouver & Interior Customer Experience Team:

Main Line: 604-689-8277

  • Madelaine – ext. 1008
    Ariel – ext. 1012
    Camille – ext. 1018
    Laura – ext. 2001

Island Customer Experience Team:

Main Line: 250-386-1967

  • Lou Reardon – ext. 3001
    Mark Palmer – ext. 3003


  • David Ledderhof – ext. 1009
  • Dave Fisher – 604.566.9423

General FreshTap Requests

  • Accounts Payable – ext.  1312
  • Accounts Receiving  – ext. 1337
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