Contact Us

For customer support with a delivery issue, inventory or any other related need, please reach out to our Customer Experience Team.

Start a support request.

Have a general inquiry on how to join direct tap, company connects or otherwise.


Reach out on a general request. 


Want to chat on the telephone?

CALL 604.689.8277

Direct Tap Phone Directory

Lower Mainland Customer Experience Team


Main Line: 604-689-8277

  • Gurinder – ext. 1019
  • Ariel – ext. 2001
  • Colin – ext. 1014


Vancouver Island Customer Experience Team


Main Line: 250-386-1967

  • Haley– ext. 3001


Interior Customer Experience Team

Main Line: 778.476.8083

  • Teri – ext. 2002