We’re always looking for dedicated fun individuals to join our Direct Tap family. Our people are our number one asset we know this so we offer a complete comprehensive package of benefits, extended medical and dental, opportunities and training, and did we mention BEER, WINE, AND CIDER OH MY!
Our Mission
To drive the success of the craft beverage industry.
Core Values that Guide Us
Accountability
We own our mistakes and we work towards solutions. No ifs; no buts.
Reliable Customer Experience
We can’t always leave every interaction with you smiling, but it happens a lot, and that’s our goal.
Collaboration
You’re our partner. We grow with you and we share your successes and your failures.
Innovation
We’re a young, nimble, tech-savvy company, not afraid to make a change or try something new and unique.
Communication
We talk to you, but – most important – we listen to you.
Current Openings
Distribution Service Driver (Class 3)
Distribution Service Driver (Class 3)
Distribution Service Driver (Class 5)
Driver/Swamper
Senior Operations Manager
Systems Administrator
Warehouse Associate
Wine Packaging Assistant
Awesome? Send Us Your Resume!
Distribution Service Driver (Class 3)
Direct Tap is looking for a safety-driven, energetic and customer service-oriented craft beer Distribution Service Driver.
Location
Victoria, BC
Responsibilities & Duties
Reporting to the Branch Manager, the Driver is responsible for:
- A mixture of highway and inner-city driving in our 3, 5 or 10 tonne trucks.
- Ensuring accuracy of all deliveries, approximately 20-30 stops in a day.
- Correctly loading and unloading trucks
- Working closely with cased goods and 50, 100 and 155 lbs kegs.
- Accurately recording delivery information
- Provide excellent customer service
- Operate the delivery truck in a safe manner at all times, obeying all rules of the road
- Assist licensees with logistics surrounding their beer and wine keg systems
- Swamping and warehouse work as required
- Performing other tasks as assigned by management
Required Experience and Skills
- Previous experience with commercial delivery driving
- Valid class 3 driver’s license and clean driver’s abstract required
- Airbrake training or certification an asset
- Able to move heavy kegs with appropriate tools
- Excellent customer service skills, with a professional, outgoing and friendly personality
- Ability to work independently and with minimal supervision
- Strong attention-to-detail
- Ability to learn new skills and processes quickly
- Self-motivated with a strong work ethic
- Interest in learning about the wine and craft beer industry and contributing to its growth
We Provide
- Competitive wage
- Referral bonus opportunities
- Overtime opportunities when appropriate
- Full extended benefits after 3 months of full-time employment (Single and Family)
- Be home daily
Hours
- Weekdays
- 40-hour week
To Apply
Please send your application to [email protected] if interested! We thank everyone for their interest, but only those candidates selected for an interview will be contacted.
Distribution Service Driver (Class 3)
Direct Tap is looking for a safety-driven, energetic and customer service-oriented craft beer Distribution Service Driver.
Location
Vancouver, BC
Responsibilities & Duties
Reporting to the Distribution Supervisor, the Driver is responsible for:
- A mixture of highway and inner-city driving in our 3, 5 or 10 tonne trucks.
- Ensuring accuracy of all deliveries, approximately 20-30 stops in a day.
- Correctly loading and unloading trucks
- Working closely with cased goods and 50, 100 and 155 lbs kegs.
- Accurately recording delivery information
- Provide excellent customer service
- Operate the delivery truck in a safe manner at all times, obeying all rules of the road
- Assist licensees with logistics surrounding their beer and wine keg systems
- Swamping as required
- Performing other tasks as assigned
Required Experience and Skills
- Previous experience with commercial delivery driving
- Valid class 3 driver’s license and clean driver’s abstract required
- Airbrake training or certification an asset
- Able to move heavy kegs with appropriate tools
- Excellent customer service skills, with a professional, outgoing and friendly personality
- Ability to work independently and with minimal supervision
- Strong attention-to-detail
- Ability to learn new skills and processes quickly
- Self-motivated with a strong work ethic
- Interest in learning about the wine and craft beer industry and contributing to its growth
We Provide
- Competitive wage
- Referral bonus opportunities
- Overtime opportunities when appropriate
- Full extended benefits after 3 months of full-time employment (Single and Family)
- Be home daily
Hours
- Weekdays
- 40-hour week
To Apply
Please send your application to [email protected] if interested! We thank everyone for their interest, but only those candidates selected for an interview will be contacted.
Distribution Service Driver (Class 5)
Direct Tap is looking for a safety-driven, energetic and customer service-oriented craft beer Distribution Service Driver.
Location
Vancouver, BC
Responsibilities & Duties
Reporting to the Distribution Supervisor, the Driver is responsible for:
- A mixture of highway and inner-city driving in our 3 – 5 tonne trucks.
- Ensuring accuracy of all deliveries, approximately 20-30 stops in a day.
- Correctly loading and unloading trucks
- Working closely with cased goods and 50, 100 and 155 lbs kegs.
- Accurately recording delivery information
- Provide excellent customer service
- Operate the delivery truck in a safe manner at all times, obeying all rules of the road
- Assist licensees with logistics surrounding their beer and wine keg systems
- Swamping as required
- Performing other tasks as assigned
Required Experience and Skills
- Previous experience with commercial delivery driving
- Valid class 5 driver’s license and clean driver’s abstract required
- Airbrake training or certification an asset
- Able to move heavy kegs with appropriate tools
- Excellent customer service skills, with a professional, outgoing and friendly personality
- Ability to work independently and with minimal supervision
- Strong attention-to-detail
- Ability to learn new skills and processes quickly
- Self-motivated with a strong work ethic
- Interest in learning about the wine and craft beer industry and contributing to its growth
We Provide
- Competitive wage
- Referral bonus opportunities
- Overtime opportunities when appropriate
- Full extended benefits after 3 months of full-time employment (Single and Family)
- Be home daily
Hours
- Weekdays
- 40-hour week
To Apply
Please send your application to [email protected] if interested! We thank everyone for their interest, but only those candidates selected for an interview will be contacted.
Driver/Swamper
Direct Tap is looking for a safety-driven, energetic and customer-oriented Driver/Swamper.
Location
Victoria, BC
Responsibilities & Duties
- Assist the Drivers to load and unload their trucks correctly, working closely with cased goods and 50, 100 and 155 lbs kegs.
- Assist the Truck Drivers to deliver the products on a pallet jack or hand truck.
- Accurately recording delivery information.
- Provide excellent customer service to our partners and clients.
- Serve as back up delivery driver when applicable.
- Warehouse work as required.
- Performing other tasks as assigned.
Qualifications
- Previous experience in general labour.
- Previous experience delivery driving.
- Valid BC Class 5 driver’s license and clean driver’s abstract required.
- Forklift training or certification an asset.
- Ability to work independently and with minimal supervision.
- Strong attention-to-detail.
- Ability to learn new skills and processes quickly.
- Self-motivated with a strong work ethic.
Hours
- Weekdays
- 40-hour week
We Provide
- Competitive wage
- Referral bonus opportunities
- Overtime opportunities when appropriate
- Full extended benefits after 3 months of full-time employment (Single and Family)
To Apply
Please send your application to [email protected] if interested! We thank everyone for their interest, but only those candidates selected for an interview will be contacted.
Senior Operations Manager
Direct Tap is seeking an experienced Senior Operations Manager to oversee the day to day operations of Vancouver, Victoria and West Kelowna distribution warehouses.
Location
Vancouver, BC
Company Summary
Direct Tap specializes in full-cycle distribution and logistics services for the craft beverage industry. We store and deliver craft beer, wine, cider and spirits to bars, restaurants and liquor stores on behalf of our production partners. Our mission is to drive the success of the craft beverage industry. To achieve this, we operate based on the core values that guide us:
- Accountability– We own our mistakes and we work towards solutions. No ifs; no buts.
- Reliable Customer Experience– We can’t always leave every interaction with you smiling, but it happens a lot, and that’s our goal.
- Collaboration– You’re our partner. We grow with you and we share your successes and your failures.
- Innovation– We’re a young, nimble, tech-savvy company, not afraid to make a change or try something new and unique.
- Communication– We talk to you, but – most important – we listen to you.
For more information, check out our company website at www.directtap.com.
Responsibilities
Reporting to General Manager, Direct Tap. The Senior Operations Manager is responsible for the following.
- Direct oversight of the day to day operations of Vancouver, Victoria and West Kelowna distribution warehouses.
- Provide mentorship and guidance for location managers and supervisors.
- Maintain the operational effectiveness of the fleet and facilities.
- Improve the operational efficiency of the Branches in a sustainable fashion.
- Maintain a safe work environment through the improvement and enforcement of health and safety policies.
- Ensure compliance with regulatory bodies, including but not limited to NSC, CVSE, WorkSafe and Employment Standards Branch.
- Maintain a high success rate of on time in full deliveries.
- Appropriately manage equipment maintenance and supply purchases.
- Employee schedule and payroll verification, approval and submission.
- Regular delivery route reviews.
- Thoroughly investigate issues pertaining to delivery, employee, equipment, partners, licensees and provide acceptable solutions to key stakeholders.
- Prepare employee, equipment, cost, KPI, metrics, incident and investigation, project and optimization reports.
- Other duties as assigned.
Requirements
- 5-8 years of progressive operations management experience, preferably in a Distribution/Warehouse environment.
- Bachelor’s Degree in Business, Supply Chain or Operations or a relevant field is required.
- Ability to work within a government bonded warehouse.
- Ability to lead and coach middle managers and front-line supervisors.
- Ability to work with confidential information.
- Ability to verbally communicate and write appropriately and effectively.
- Ability to handle situations with authority.
- Possess working knowledge of trucks and commercial driving.
- Ability to analyze a situation and suggest improvements.
- Ability to solve problems quickly.
- Working knowledge of CVSE, NSC, WorkSafe and Employment Laws.
- Possess a sense of urgency and thirst for continuous improvement.
- Possess an investigative mindset, objective judgement and decision-making ability.
- Ability to plan operations strategically.
- Proficiency in Excel and other office software.
- Experience working with a budget.
- Ability to impact changes.
- Travel to West Kelowna facility required to maintain a physical presence, every 3-4 weeks.
- Travel to Victoria facility required to maintain a physical presence, every 6 weeks.
Experience
Mid to Senior
To Apply
Please send your application to [email protected] if interested! We thank everyone for their interest, but only those candidates selected for an interview will be contacted.
Systems Administrator
We are looking for a solution-driven Systems Administrator to manage our overall IT ecosystem.
Location
Vancouver, BC
Company Summary
Direct Tap specializes in full-cycle distribution and logistics services for the craft beverage industry. We store and deliver craft beer, wine, cider and spirits to bars, restaurants and liquor stores on behalf of our production partners. Our focus is on providing the craft industry with reliable, transparent and unparalleled customer experience. To achieve this, we operate based on the core values that guide us:
- Accountability
- Reliable Customer Experience
- Creative Problem Solving
- Collaboration
- Communication
At the end of the day, our mission is to drive the success of the craft beverage industry.
For more information, check out our company website at www.directtap.com.
Responsibilities & Duties
Reporting to the Controller, the Systems Administrator is responsible for the following:
- Manage the overall IT portfolio, including AWS, Azure, Typeform, GoDaddy, WordPress, Mailchimp, Voxter, Github, Happy Fox, Digital Ocean, KeepTruckin, Saleslitre, Slack, Sign Request, Zapier and more.
- Manage SQL database including MySQL and Navicat Automations.
- Manage Power BI, G-Suite and Microsoft Suite.
- Manage remote configuration and testing
- Identify weaknesses or shortcomings of existing systems, and research/suggest new solutions.
- Administer, monitor and troubleshoot our order management platform, internal platforms and all other IT issues in the office, and remotely.
- Analysis of support issues, development and continuous improvement of relevant user guides, and devise solutions to mitigate future issues.
- Evaluate and install patches and resolve software related problems.
- Onboard/Offboard employees timely with all required hardware and software.
- Resolve issues and assist end-users with day to day issues.
- Follow established guidelines for participant issue resolution and documentation.
- Drive and manage the troubleshooting, planning and implementation of various small and large IT projects (upgrades, releases, migrations, new systems).
- Communicate with and manage outside contractors
- Perform other duties as assigned.
Qualifications
- Service-oriented attitude and willingness to learn on the job.
- The ability to communicate well with team members and partners.
- Excellent customer service skills, both verbal and written, to promote first call resolution.
- Proficiency in G Suite and/or MS Office.
- Excellent knowledge of computer hardware, software, applications, and network systems.
- Experience in SQL and relational DBMS, especially how it relates to business analytics.
- Experience in AWS and AZURE VMs, especially bringing up VMs, Network Security, Policy, and understanding of remote desktop and/or SSH for servers.
- Experience with CompTIA Fundamentals and G Suite Administrator.
- Experience managing software subscriptions.
- Operational understanding of various IT systems including but not limited to VoIP phone systems, access control systems (Intelligent locks/building security), and IP camera systems.
- Understanding of Grow BI Dashboard.
- Ability to problem-solve efficiently
Experience Level
- One or more years of experience working in a similar field.
- 2-3 years of IT administration experience preferred
Education
- Bachelor’s Degree in Computer Science or equivalent combination of education and experience.
To Apply
Please send your application to [email protected] if interested! We thank everyone for their interest, but only those candidates selected for an interview will be contacted.
Warehouse Associate
Direct Tap is looking for Warehouse Associates to assist in the upkeep and maintenance of our distribution facility in Vancouver.
Location
Vancouver, BC
Shift:
12:00 PM to 8:30 PM, Monday to Friday.
Responsibilities
- Operate forklifts in a safe manner
- Order building (products ranging from cased goods to 50, 100, 155 pound kegs)
- Process empty kegs and breakage.
- Assist customers with pick-ups and drop-offs.
- Assist in warehouse cleanliness and general maintenance.
- Ensure the proper allocation of inventory.
- Perform other tasks as assigned
Qualifications
- Counterbalance Forklift and/or Reach Truck Certification
- Completed high school diploma
- Authorized to work full time in Canada
- Punctual and committed
- Ability to follow directions and communicate effectively
- Previous warehouse experience preferred but not required
- Able to move heavy kegs with appropriate tools
We Provide
- Competitive wage
- Referral bonus opportunities
- Overtime opportunities when appropriate
- Full extended benefits after 3 months of full-time employment (Single and Family)
To Apply
Please send your application to [email protected] if interested! We thank everyone for their interest, but only those candidates selected for an interview will be contacted.
Wine Packaging Assistant
Direct Tap/FreshTAP is looking to add a hardworking and reliable Wine Packaging Assistant to operate the keg cleaners and other equipment.
Location
Vancouver, BC
Company Summary
Founded in 2012, FreshTAP is a premium wine packaging division of Direct Tap that provides wineries with a cost-effective, hassle-free and reliable way to join the rapidly growing Wine-On-Tap market in stainless steel kegs. As Canada’s industry leader in wine keg filling, packaging, marketing, keg cleaning and logistics services, FreshTAP brings fine wine to the consumer in the most efficient way possible. Our systematic quality control procedures ensure that the wine being served to the consumer is consistently fresh every pour, exactly how the winemaker intended it to taste.
www.freshtap.com
Responsibilities
Reporting to the Production Supervisor, the Wine Packaging Assistant is responsible for:
- Receiving & cleaning dirty kegs according to SOPs
- Performing quality assurance checks at regular intervals according to SOPs
- Independently managing the keg cleaning schedule to fulfill all keg cleaning work orders in a timely manner
- Organize third party kegs for cleaning and shipping
- Assisting with shipping & receiving as required
Qualifications
- Detail-oriented and process-focused
- Able to move up to 50 pounds
- Team player with demonstrated communication skills
- Forklift experience helpful but not required
Hours
- Monday to Friday
- 9:00 AM to 5:30 PM
We Provide
- Competitive wage
- Company-sponsored forklift certification
- Full extended benefits after 3 months of full-time employment
To Apply
Please send your application to [email protected] if interested! We thank everyone for their interest, but only those candidates selected for an interview will be contacted.