We’re always looking for dedicated fun individuals to join our DirectTap family. Our people are our number one asset we know this so we offer a complete comprehensive package of benefits, extended medical and dental, opportunities and training, and did we mention BEER, WINE, AND CIDER OH MY!
Our Purpose
“To support the passion, enable the success, and provide access to the finest craft beverages throughout British Columbia”
Core Values that Guide Us
Relationships That Matter
Old School Work Ethic
We Give a Shit!
Results Driven
Relied Upon
High-Fives & Good Vibes
Current Openings
Customer Experience Representative
WAREHOUSE PICKER (DAYTIME)
WAREHOUSE PICKER (EVENING SHIFT)
TRUCK DRIVER – CLASS 5
TRUCK DRIVER – CLASS 3
Customer Experience Representative
Location
Vancouver, BC
Salary
Salary: $35,000 to $42,000
Job type
Full-time, Permanent
Hours: Monday to Friday
40-hour week
Responsibilities:
- Act as the primary day to day contact with assigned partners, troubleshooting issues to completion, coordinating their needs to the internal team (including dispatch, Inventory and I.T.) and growing the relationship by ensuring partners have the best possible experience with Direct Tap
- Manage assigned brewery order desks by entering orders, transfers, and batching
- Manage the general phone line and order emails to process daily orders and handle the issues of our other distribution partners
- Organize bookings with 3rd party couriers as needed
- Support the Business Development team with information on Key Partners
- Keep Error Logs up to date and work with the CET manager in identifying sources to resolve errors and to limit future issues
- Assist with account receivable functions and payment processing as needed for assigned key partners
- Other duties as assigned
- Provide first class customer service
- Throw high fives and good vibes
- Come to work with positive attitude and help us build a company that is awesome at what it does and equally awesome to work for
Qualifications:
- 2+ years of client service experience required
- Excellent oral and written communication skills required
- Post-Secondary Degree or Diploma in Business, Social Sciences, or relevant fields is an asset
- 1+ years of experience in the craft beer industry is an asset
- 1+ years of customer service experience in a warehouse/logistics company is an asset
- Other people describe you as positive energy emitting rays of sunshine
- Empathetic and sympathetic to customer needs
- Detail oriented and accountable
- Adaptable to technological changes
Benefits of Working for Direct Tap:
- Development opportunities in a growing company and industry
- Part of a young and energetic team
- Full extended benefits after 3 months of full-time employment
If interested apply here careers@directtap.com we thank everyone for their interest, but only those candidates selected for an interview will be contacted.
Warehouse Picker (Daytime)
Location
Vancouver, BC
Salary
$16.25 to $19.00 /hour
Job type
Full-time, Permanent
Hours: Monday to Friday
40-hour week
Responsibilities:
- Ensuring accuracy of order fulfillment and transfers (picking, loading, and delivery)
- Processing empty kegs and breakage
- Swamping for DSR (drivers)
- Assist customers with pick-ups and drop-offs
- Assist in warehouse cleanliness and general maintenance
- Shipping and receiving, ensure the proper allocation of inventory
- Assist with inventory control management and follow strict processes for the handling of all incoming and outgoing shipments
- Assist with general logistics surrounding distribution program
- Occasional delivery driving when required
- Performing other tasks as assigned by management
Required Experience and Skills
- 1-3 years of warehouse experience required
- 1-3 years of forklift operation experience required
- 1-3 years of 3 or 5 tonne truck driving experience preferred
- Experience with power equipment an asset
- Physically fit: role requires the ability to move heavy kegs with appropriate tools
- Excellent customer service
- Ability to work independently and with minimal supervision
- Strong attention-to-detail
- Ability to learn new skills and processes quickly
- Self-motivated with a strong work ethic
- Interest in learning about the wine and craft beer industry and contributing to its growth
Benefits of Working for Direct Tap
- Development opportunities in a growing company and industry
- Company sponsored certification training
- Overtime opportunities available
- Full extended health, dental, life insurance, AD & D after 3 months of full-time employment
Benefits of Working for Direct Tap:
- Development opportunities in a growing company and industry
- Part of a young and energetic team
- Full extended health, dental, life insurance, AD & D after 3 months of full-time employment
If interested apply here careers@directtap.com we thank everyone for their interest, but only those candidates selected for an interview will be contacted.
Warehouse Picker (Evening Shift)
Location
Vancouver
Salary
$16.75 to $19.50 /hour
Job type
Full-time, Permanent
- Monday to Thursday, 12:00 pm – 10:30 pm
- 40-hour week
Responsibilities and Duties
Reporting to the Branch Manager, the Warehouse Picker is responsible for:
- Ensure accuracy of order fulfillment and transfers (picking, loading, and delivery)
- Processing empty kegs and breakage
- Assist in warehouse, general housekeeping, cleaning and general maintenance
- Support receiving and shipping, ensure the proper allocation of inventory
- Assist with inventory control management and follow strict processes for the handling of all incoming and outgoing shipments
- Assist with general logistics surrounding distribution program
- Performing other tasks as assigned by management
Qualifications and Skills
- 1-3 years of warehouse experience required
- 1-3 years of forklift operation experience required
- Forklift training or certification an asset
- 1-3 years of experience with power equipment required
- Physically fit: role requires the ability to move heavy kegs with appropriate tools
- Ability to work independently and with minimal supervision
- Strong attention-to-detail
- Ability to learn new skills and processes quickly
- Self-motivated with a strong work ethic
- Interest in learning about the wine and craft beer industry and contributing to its growth
- Able to commit weekdays 12:00 pm – 10:30 pm
Benefits of Working for Direct Tap
- Development opportunities in a growing company and industry
- Company sponsored certification training
- Overtime opportunities available
- Full extended health, dental, life insurance, AD & D after 3 months of full-time employment
If interested apply here careers@directtap.com we thank everyone for their interest, but only those candidates selected for an interview will be contacted.
Truck Driver – Class 5
Location
Vancouver
Salary
$18.50 to $25.00 /hour
Job type
Full-time, Permanent
- Monday to Thursday,
- 40-hour week
Responsibilities & Duties
Reporting to the Branch Manager, the DSR is responsible for:
- Fulfilling keg orders
- Ensuring accuracy of all deliveries
- Correctly loading and unloading trucks
- Accurately recording delivery information
- Provide first class customer service
- Operate the delivery vehicle in a safe manner at all times, obeying all rules of the road
- Assist licensees with logistics surrounding their beer and wine keg systems
- Swamping and warehouse work as required
- Performing other tasks as assigned by management
Required Experience and Skills
- 3-5 years of experience with delivery driving and routine vehicle maintenance
- 1-3 years of experience operating 3 or 5 tonne trucks
- Class 5 driver’s license and clean driver’s abstract required
- Forklift training or certification an asset
- Airbrake training or certification an asset
- Physically fit: role requires the ability to move heavy kegs with appropriate tools
- Excellent customer service
- Ability to work independently and with minimal supervision
- Strong attention-to-detail
- Ability to learn new skills and processes quickly
- Self-motivated with a strong work ethic
- Interest in learning about the wine and craft beer industry and contributing to its growth
Benefits of Working for Direct Tap
- Development opportunities in a growing company and industry
- Company sponsored certification training
- Overtime opportunities available
- Full extended health, dental, life insurance, AD & D after 3 months of full-time employment
If interested apply here careers@directtap.com we thank everyone for their interest, but only those candidates selected for an interview will be contacted.
Truck Driver – Class 3
Location
Vancouver
Salary
$22.00 to $25.00 /hour
Job type
Full-time, Permanent
- Tuesday to Friday,
- 40-hour week
Responsibilities & Duties
Reporting to the Branch Manager, the DSR is responsible for:
- Fulfilling keg orders
- Ensuring accuracy of all deliveries
- Correctly loading and unloading trucks
- Accurately recording delivery information
- Provide first class customer service
- Operate the delivery vehicle in a safe manner at all times, obeying all rules of the road
- Assist licensees with logistics surrounding their beer and wine keg systems
- Swamping and warehouse work as required
- Performing other tasks as assigned by management
Required Experience and Skills
- 5+ years of experience with delivery driving and routine vehicle maintenance
- 2+ years of experience operating 10 tonne trucks
- Valid class 3 driver’s license and clean driver’s abstract required
- Forklift training or certification an asset
- Airbrake training or certification an asset
- Physically fit: role requires the ability to move heavy kegs with appropriate tools
- Excellent customer service skills, with a professional, outgoing and friendly personality
- Ability to work independently and with minimal supervision
- Strong attention-to-detail
- Ability to learn new skills and processes quickly
- Self-motivated with a strong work ethic
- Interest in learning about the wine and craft beer industry and contributing to its growth
Benefits of Working for Direct Tap
- Development opportunities in a growing company and industry
- Company sponsored certification training
- Overtime opportunities available
- Full extended benefits after 3 months of full-time employment
If interested apply here careers@directtap.com we thank everyone for their interest, but only those candidates selected for an interview will be contacted.